Frequently Asked Questions
Everything you need to know about our natural hair care products.
Are Herbatint products tested on animals?
No, all Herbatint products are 100% cruelty-free and certified by PETA. We do not test our formulas or ingredients on animals.
How do I choose the right shade for my hair?
We recommend choosing a shade within two tones of your natural hair color. You can also mix two different shades to create a custom color that suits your preference.
What is your shipping policy?
We offer standard and expedited shipping options. Orders are typically processed within 24-48 hours, and free shipping is available on orders over $50.
Can I use Herbatint if I have sensitive skin?
Herbatint is dermatologically tested and formulated without ammonia, parabens, or alcohol. However, we always recommend performing a patch test 48 hours before full application.
What is your return policy?
If you are not satisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.
Do your hair colors cover grey hair completely?
Yes, Herbatint permanent hair color gels are specifically formulated to provide 100% grey coverage from the first application.